Consumer Data Policy

Privacy Policy:

Galafrey Wines is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us.Galafrey Wines uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Galafrey Wines only last while you're browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Customer Service Policy

Galafrey Wines is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.

If you have any problems please contact us via This email address is being protected from spambots. You need JavaScript enabled to view it. or phone 08 9851 2022

Pricing policy

All of our products are in Australian dollars (AUD) and include GST ( Goods and service Tax) as of the 14/11/2011. product prices are regular updated when prices changes are received. If you find a cheaper advertised price somewhere else, This email address is being protected from spambots. You need JavaScript enabled to view it. or phone us ( 08 9851 2022) with the details of the supplier together with prices of the product and we will provide you with the same competitive price.

You must be 18+ to purchase alcohol from this site

WARNING

Under the Liquor Control Act 1988, it is an offence:

To sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or

For a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises

Changes of Vintage

We make every effort to keep the information regarding vintage availability for each wine up to date but from time to time we are unable to supply the vintage listed on the website. If this occurs we will contact the customer prior to sending the wine to confirm that the alternative is acceptable.

Delivery

We deliver products Australia wide using Australia Post . Shipping costs are influenced by the amount of dozens you order and your location. Exact shipping costs are calculated in the shopping cart and will be added to the total order before checkout. Orders are dispatched within 2 business days. Shipping times are estimated between 3-10 business days depending on your location within Australia. If you are not at home at the time when they deliver Australia Post will leave a card in your letter box for you to contact your local Australia Post Outlet to organise pick up

If you have not received your wines in this time frame please  This email address is being protected from spambots. You need JavaScript enabled to view it. and we will trace your delivery.

Galafrey Wines ships goods Australia wide, however at this time we do NOT accept international orders through our website, please contact us on +61 8 9851 2022 to enquire about special order

* please note that if order exceed 3 dozen within Western Australia we will use Stirling freight instead of Australia Post. same charges apply.

How To Order Galafrey Wines, Premium Western Australian Wines, Mount Barker

How To Order

You can order Galafrey  via website Galafrey Wines has an Online shop click here

If you do not wish to order online please Phone (08) 98 512022, This email address is being protected from spambots. You need JavaScript enabled to view it. , fax us (08) 98 512324 for an order form or to place an order

Payment Options

Galafrey Wines except Paypal, Visa , Mastercard Via internet orders for deliveries within Australia. All of our prices are in Australian dollars (AUD) and include GST ( goods and services tax).

We do NOT except Amex and Diners.

For bank details and any other questions  please This email address is being protected from spambots. You need JavaScript enabled to view it. or (08) 98512022

Disclaimer

Please read this legal information carefully

Your continued use of our web site constitutes your acceptance of the terms in this notice. Should you object to any of the conditions in the notices on our web sites your sole option is to immediately cease your use of the site.

Read more: Disclaimer

Terms Of Service

AGREEMENT BETWEEN USER AND Galafrey Wines, Mount Barker, Western Australia

Galafrey Wines, Mount Barker, Western Australia  Web Site is comprised of various Web pages operated by  Galafrey Wines, Mount Barker, Western Australia.

Read more: Terms Of Service

Refund/Returns Policy

Refund Policy:

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don't perform as advertised.

If you receive a wine that has been damaged in the delivery process or is faulty we will replace it. Please contact us via This email address is being protected from spambots. You need JavaScript enabled to view it. or call 08 98512022

If you are not 100% happy with your wine purchase for any reason please contact us via This email address is being protected from spambots. You need JavaScript enabled to view it. or call 08 98512022